The Computer Center has implemented and continuously improved its operational processes in accordance with International Organisation for Standardisation standards, specifically ISO 9001 and ISO/IEC 27001, for several years.
A recent review of documentation and operational workflows revealed several gaps requiring improvement:
- Existing (As-Is) processes did not fully align with the latest ISO 9001:2015 and ISO/IEC 27001:2022 standards.
- A lack of modern tools—particularly AI-based tools—to enhance coding efficiency, documentation, and software quality assurance.
- The need for a shared understanding of newly improved (To-Be) ISO processes.
- The importance of collecting staff feedback before submission to the Computer Center’s ISO Committee.
This workshop was designed as a collaborative platform for analysing existing ISO processes, introducing AI tools for software development, and preparing the organisation for updated ISO implementation.
Project Coordinator: Mr. Chakkrit Manmuan
Objectives:
- To analyse and identify gaps in existing ISO (As-Is) processes.
- To introduce modern AI tools for software development, including Cursor and Antigravity, and the BMAD (Build, Measure, Analyse, Deploy) framework.
- To present and clarify updated ISO (To-Be) processes and highlight key changes.
- To gather feedback and ensure readiness before ISO Committee review.
Program Activities:
The workshop was conducted in an interactive format and led by Assistant Professor Worawit Weerapun, Deputy Director for Information Systems Development and Innovation.
Participants collaboratively reviewed and analysed current ISO processes, identified gaps relative to ISO 9001:2015 and ISO/IEC 27001:2022, and explored practical AI tools to enhance software development efficiency. The updated ISO (To-Be) processes were presented and compared with previous workflows, followed by structured feedback sessions to refine processes before formal committee consideration.
Expected Outcomes (Impacts):
Personnel Development
- Established shared understanding of both As-Is and To-Be ISO processes.
- Strengthened systematic process analysis skills.
- Enhanced practical skills in applying AI tools to software development.
- Encouraged adaptability and continuous professional growth.
Process and Systems Improvement
- Improved clarity and alignment with ISO 9001:2015 and ISO/IEC 27001:2022 standards.
- Reduced compliance risks through structured gap management.
- Increased efficiency and software quality through AI-assisted development.
- Ensured that revised processes were practical and implementation-ready.
Organizational Advancement
- Enhanced readiness for international quality and information security standards.
- Strengthened stakeholder confidence in governance and management systems.
- Supported sustainable digital transformation and risk reduction.
- Reinforced the organisation’s image as an innovative and standards-driven IT service provider.
Date of Implementation: Dec 20, 2025
